HOW WE SERVE SPOKANE
All services are 100% free, no documentation, no judgement--just hope and help for anyone in need!
Office Hours:
Tuesdays 9 AM - 1PM
Wednesdays 2 - 6 PM
Thursdays 9 AM - 1 PM
Food Center
Hours:
🕒 Wednesdays 3:30 - 6 PM, Thursdays 10 AM - 12:30 PM, plus last Saturday of each month 10 AM - 12:30 PM
Where it's located:
📍1509 W College Ave
Outdoors grocery-market style along the East side of our building
What to expect:
Our team of volunteers and part-time staff offer shelf-stable goods, fresh produce, meat, dairy, plant proteins, breads, and pet food as availability allows.
Everything is offered on a first-come, first-serve basis. Anyone can access free food, as everyone is welcome at Our Place!
How to access:
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No ID or documentation needed, just show up with a bag or box to transport your items! We have a simple self-reporting intake system and you are welcome to choose what you can use from what we have available.
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Folks typically line up on the sidewalk before service begins and our Food Center operates outdoors, so be prepared to bear the elements.
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Check out our Facebook live video before each service to see what types of items we have that day!
Clothing Center
Hours:
Where it's located:
🕒 Wednesdays 3:30–6 PM and Thursdays 10 AM –12:30 PM
📍1509 W College Ave
The White door near the North West side of our building on College Ave
What to expect:
Clean and gently used clothing for men, women, and children—including shoes, bras, and seasonal items—along with small housewares like dishes, bedding, and other household essentials. You'll also find a little free library, and from time to time, we have camping gear and other fun supplies.
Everything is offered on a first-come, first-served basis and depends on the generous donations we receive.
In order to help as many people as possible, we ask that folks choose just one day a week to visit us.
How to access:
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No ID or documentation needed, just show up with a bag or box to transport your items! We have a simple self-reporting intake system and you are welcome to choose what you can use from what we have available, keeping in mind our item limits so that we may help as many folks as possible.
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Folks line up on the sidewalk before and during service, and our team welcomes neighbors into the Clothing Center as space allows. Because the space is small, guests are invited to give the white door a knock, and a staff member or volunteer will greet you as soon as we’re able.
Hygiene Center
Hours:
🕒 Wednesdays 3:30–6 PM and Thursdays 10 AM –12:30 PM
Where it's located:
📍1509 W College Ave
The Orange door near the middle of our building on College Ave
What to expect:
We typically offer essentials like soap, shampoo, razors, laundry detergent, toothbrushes, toilet paper, and more. Availability depends on the donations we receive, and all items are offered on a first-come, first-served basis.
How to access:
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No ID or documentation needed.
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Folks line up outside the orange door, and hygiene product requests may be taken outside by a volunteer with a clipboard or inside at check-in. While our team gathers and bags requested items, one household at a time is invited in to browse the foyer table for donated personal care products—including a variety of beauty products, thanks to our partnership with Project Beauty Share.
Laundry Center
Hours:
🕒 Tuesdays: Opens at 9 am, last load in by 10:45 am, closes at 12:00 pm
🕒 Wednesdays: Opens at 2 pm, last load in by 4:45 pm, closes at 6:00 pm
🕒 Thursdays: Opens at 9 am, last load in by 11:15 am, closes at 12:30 pm
Where it's located:
📍1509 W College Ave
The Green door of our building
What to expect:
Our newly renovated Laundry Center offers free, self-serve laundry on a first-come, first-served basis. We provide laundry detergent as availability allows, thanks to generous community donations.
To ensure enough time for everyone to finish, we ask that the last load be started no later than 10:45 AM on Tuesdays, 4:45 PM on Wednesdays, and 11:15 AM on Thursdays.
How to access:
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No ID needed—just bring your laundry! Detergent is provided when available. Our attendant will add soap and bleach to the machines and is available to assist if needed, while you run your laundry.
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Folks line up outside the green door, and a team member welcomes folks in as space allows.
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Be respectful and considerate of others—this is a shared space.
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Each household may use one washer/dryer unit per visit—please limit laundry visits to once per week.
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1–2 person households are welcome to do up to 2 loads per week, while those from larger households (3 or more) may do up to 3 loads per week.
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Please empty all pockets before washing. Stay with your laundry during all cycles and keep small children away from machines for their safety.
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After drying, empty the lint trap and clean up your area—our machines are shared by many. :)
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No shoes, sleeping bags, large blankets, or backpacks, please.
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Our Place is not responsible for lost or stolen items.
Other Services
Bus Passes
Hours:
Where it's located:
🕒 Wednesdays beginning at 3:30 PM or Thursdays beginning at 10 AM
📍1509 W College Ave
Outdoors at the Food Center intake table
What to expect:
We offer a limited number of day bus passes during Wednesday and Thursday services, available on a first-come, first-served basis. These passes are meant to provide a little extra support in times of need, especially for neighbors without other transportation options who are trying to get to medical appointments, job interviews, housing resources, or other essential services.
While we no longer offer monthly passes due to changes in STA’s program, we remain committed to walking alongside our neighbors during life’s most challenging moments.
How to access:
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Folks can request a day bus pass at the intake table in our Food Center.
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A limited number of passes are available and distributed on a first-come, first-served basis during our Wednesday and Thursday service hours.
Avista Utility Assistance
Where it's located:
Hours:
🕒 The first Tuesday of the month beginning at 9 AM
Over the Phone, through the Office: 509-326-7267
What to expect:
Our Place offers up to $300 in Avista utility assistance once per year to residents of Spokane’s West Central neighborhood (see map below). Assistance is limited and provided on a first-come, first-served basis based on the order requests are received.
How to access:
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To request assistance, call on the first Tuesday of the month at 509-326-7267.
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Please have your Avista account number and address ready to share when you call.
Showers at Our Place
Starting Thursday, April 17, 2025, we will have showers available at Our Place through Jewels Helping Hands' Mobile Shower Unit!
Available Thursdays, 9:00 AM - 2:00PM
1509 W College Ave
The mobile shower is fully equipped and offers the following:
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Clean, private showers
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Fresh clothing
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Towels and hygiene kits
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Snacks and beverages
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Bus passes for transportation
WEST CENTRAL AREA OF SERVICE FOR OUR AVISTA UTILITIES ASSISTANCE
Our Place defines the West Central neighborhood as outlined in the map above.